1. 1. The right to cancel this agreement without charge within 14 days from the date of the signature.
  2. 2. The right to pursue the claim yourself, to seek the assistance of another claims management company or seek independent advice.
  3. 3. Been made aware of the Financial Ombudsman Service.
  4. 4. Been made aware of the true cost, as a percentage and an example in pounds for making a claim.
  5. 5. A clear understanding of what you are signing.
  6. 6. Responsibility for all personal taxes.

Here are the Terms and Conditions of the Contract with LFS Claims

I/We hereby appoint Legal and Financial Solutions Ltd Trading as LFS Claims ("LFS") to act on my/our behalf as my/our sole representative and claims intermediary in respect of my/our claim for any mis-sold Payment Protection Insurance ("PPI"). I/We shall provide all information required by LFS, as requested, by return. I/We shall not enter into any agreement with the Bank/Lender/IFA or any other company associated with my/our claim/s without first consulting LFS.


LFS can cancel this agreement at any time and no fee will be payable by you if we think there are no grounds for a complaint or that your claim is unlikely to succeed.
LFS shall have the right to terminate the contract by giving you written notice if:
(a) there occurs any material breach by you of any terms of this agreement which is irremediable or if remediable is not remedied to LFS's satisfaction within 15 days of a written notice by the Company specifying the breach and requiring it  to be remedied; or
(b) you (or either of you) are adjudicated bankrupt; or
(c) you do not follow a recommendation that LFS makes
You shall have the right to terminate this agreement by giving written notice to LFS within 14 days of signing this agreement. If you terminate this agreement after 14 days LFS reserves the right to make a cancellation charge that will reflect the work undertaken by LFS in pursuit of your claim. Naturally this cancellation charge could be anything up to the full fee at the time. If LFS has received an acceptance of liability or an offer of compensation, this cancellation charge will be 27.5% + VAT of the claim. Cancellation of this agreement must be done in writing.


Compensation means the total monies and the full value of benefits offered by the Third Party financial institution (i.e. Bank/Lender/IFA or any other company associated with my/our claim/s) arising from any claim made by LFS on your behalf for any allegedly mis-sold PPI.
Compensation may be paid in various ways, for instance as a money payment or as a discount or reduction in the loan/credit card amount outstanding and/or as a reduction on any interest or capital outstanding).
Where an offer of Compensation from the Third Party is revised on appeal, then the higher amount shall be used in order to calculate the amount of the Compensation.
I/We understand that if the Third Party pays the Compensation other than as a straight money payment (e.g. if the Third Party reduces arrears on my loan or credit card or something similar) then the total fee will still be payable to LFS.


LFS shall:

a)Act in the best interests in pursuing any potential claim against the Third Party financial institution.
b)Provide you, using LFS's experience of payment protection insurance, with impartial advice on the risks and benefits of pursing a claim against the Third Party financial institution.
c)Advise you on the suitability of any offer of settlement on behalf of the Third Party financial institution
You shall:
a)Provide LFS with full and accurate information and not mislead it in any way.
b)Respond to any request from LFS for instructions or further information without delay.
c)Advise LFS of any change of address details or contact telephone numbers immediately.

Law & Jurisdiction:

The law applicable to this contract shall be the law of England and Wales and the parties consent to the jurisdiction of the English courts in all matters affecting this contract.
Services provided to LFS by third parties may include commencement of legal proceedings to recover Compensation, but this is not applicable in every case.
LFS makes no representation or warranty that  Client that compensation will be obtained or is in any way guaranteed.
LFS reserves the right at any time, at its sole discretion, not to pursue a claim for compensation and will notify you in writing if this should occur.


LFS will endeavour to recover all monies owed to you and undertakes to forward to you any Compensation payment received by LFS (less the agreed fee of 27.5% + VAT) within 7 days from the date it was received.
(i) LFS does not receive a Compensation payment (because it is paid directly to you or you receive it as a discount or reduction in the loan/credit card amount outstanding and/or as a reduction on any interest or capital outstanding); or
ii) you do not accept the offer of Compensation within 10 days after our recommendation that you should accept it you must pay our fee and such payment must be made no later than 10 days after you receive the Compensation or 20 days after we advise you to accept the offer of Compensation.
LFS's agreed fee is 27.5% + VAT of the Compensation.

Fee Examples:

                            Example A: All compensation is "cash in hand" Example B: Compensation includes "cash in hand" award with loan and future instalment reduction Example C: Compensations is used to offset arrears consumer has on credit card or loan
Total compensation: £3,000 Total compensation: £3,000 Total compensation: £3,000
Of which cash £3,000 Of which cash £1,000 Of which cash £0
Loan reduction £2,000 Set off arrears £3,000
Fee charged @ 27.5% + VAT £990.00 Fee charged @ 27.5% + VAT £990.00 Fee charged @ 27.5% + VAT £990.00
Consumer receives £2,010.00 Consumer receives £10.00 Consumer pays £990.00

Failure to pay LFS Fee:

If you do not pay LFS's fee on the due date LFS shall be entitled to charge you a recovery fee and/or interest on the amount outstanding.

Complaints: LFS has an internal complaints procedure, which can be seen at


This agreement is a binding contract and by signing it you are accepting its terms and instructing LFS to act on your behalf.

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